About Andres Contreras

2026 – Expected 2027

Master of Science in AI Engineering & Software Engineering

Western Governors University

Expected Nov 2026

Professional Certificate in Generative AI for Software Development

The University of Texas at Austin

2024 – Aug 2026

Bachelor of Applied Science in Software Development — GPA 4.0

Austin Community College

2024 – 2025

Associate of Applied Science in Computer Programming

Austin Community College

May 2026 – Present

Jr. Developer Intern

BCD Travel — onsite at one of the top 5 technology companies in the US, Austin, TX

• Engineered data collection and reporting tools (Python / Flask) restructuring the leadership reporting pipeline, cutting report generation time by 50%.
• Architected an AI-powered call quality platform (Flask, React / TypeScript, SQL) that transcribes calls on-device using Whisper and scores them with Gemini AI, saving 4 hr/week of manual review.
• Built a batch survey analysis pipeline using concurrent LLM inference to categorize 400+ open-ended responses per run, reducing analyst time from days to minutes.

Jan 2026 – May 2026

Information Technology Intern

HACA, Austin, TX

• Automated device distribution workflow (Google Apps Script → Sheets → dynamic PDF), reducing manual data entry errors by 90% and saving 5+ hr/week.
• Built an inventory tracking system with automated reorder alerts, serving 200+ managed devices across multiple properties.

Apr 2024 – Jan 2026

Senior Bilingual Customer Support

Power Finance Texas, Houston, TX

• Maintained 99% call quality score across 1,500+ monthly interactions.
• Recognized as Employee of the Year for top annual performance (100/100) while balancing full-time work and a full-time course load.

Jun 2022 – Jan 2023

Full-Stack Developer Intern

Social Oplesk, Remote

• Led a 3-person team to 1st place in a hackathon; designed and delivered a crypto wallet app (React / Binance API / JWT / OAuth / React Router).
• Managed Git workflow, CI/CD pipeline, and deployment end-to-end.